Shipping + Processing
New Zealand
All orders are shipped via tracked courier and should arrive within 3-5 working days. For rural addresses please also allow for additional delivery time.
Rest of World
$30.00 shipping to all addresses for orders.
All orders are shipped via NZ Post and will shipping timeframes will vary depending on where you live.
Order Processing
Our aim is to dispatch all orders within 24 hours, with orders being dispatched to the courier Monday to Friday. Orders placed on the weekend or a public holiday will be processed and dispatched to the courier the next working day.
You will receive an email to say your order has been shipped.
While we do everything to ensure your order is delivered within the time frame we have no control over any delay, loss or damaged incurred as a result of the shipping carrier and cannot be held accountable. Nor are we accountable for undelivered orders due to an incorrect delivery address provided to us.
Returns
If you would like to return your order, we are happy to offer a refund or exchange for any unworn and unwashed clothing items and unused wooden items within 20 days of delivery. Please contact us at hello@noonoo.nz with your order number. Return shipping is the responsibility of the buyer.
Return or exchange items can be posted to:
noo noo471 Tremaine Avenue
Palmerston North 4412
New Zealand